Dear Sir
This is to warn every body not to deal with the BAGIT company.
In Riyadh also Cheating going on by the name COUNTRY CLUB. Dear friends in Riyadh beware of Country Club Cheaters waiting near the Shopping Malls( NESTO< LULU< SUN CITY MARKET etc….)
From: Keralites@yahoogroups.com [mailto:Keralites@yahoogroups.com] On Behalf Of kp unnikrishnan
Sent: Saturday, November 10, 2012 10:02 AM
Subject: [www.keralites.net] Advice needed
Dear Members,
Recently I faced a problem. In fact, I was cheated by Bag It Today (affiliation of India Today Group). The history is as under:
On September 06, 2012, I received a call from Bag it today (Ms. Suman/Ms. Preeti, I do not readily remember the name exactly)at around 4.20 PM that I won a Dell laptop and Blackberry mobile phone in a lucky draw conducted by them. to avail this free gift, I was supposed to take their schemes of two holiday packages, worth Rs. 5999/- each, that too before 4.30 PM on the same day and I agreed and paid Rs. 11998/- by credit card. I Received a verification call immediately on payment, verifying the issue. When I received the verification call I enquired about my free gift and the lady on the other end transferred my call to the customer care section, who once again confirmed that I will get my free gift in a couple of days time. On their assurance, I confirmed the matter. Then I received a call from the verification department and confirmed. I again paid Rs. 450+450 towards process charges.
After waiting for a week, i enquired about my gifts, and I was informed that there was no such scheme available and I was given wrong message of free gift. I,therefore, requested them to refund me the amount paid by me (total Rs. 11888/-) as I do not want to go for their scheme of holiday package, to which they refused to refund since I confirmed the order during verification call. I was also informed that once the order is confirmed during verification call, the order cannot be cancelled and refund cannot be made. In fact, I have not availed of their scheme of holiday package and I have not even sent them back the order confirmation form duly filled in and signed by me.
My concern is that whether a customer cannot cancel his order after confirming the same, if he is not satisfied with the service of the party. In this case, though I paid full amount, I have not availed of any service or received the free gift as promised by them. This is purely a cheating case to get their business target completed by giving false promises to the customer.
On going through their website, I come across a number of cheating incidents by this organisation in similar way. i already made an online complain with Consumer Protection Cell.
I request your expertise opinion and advice whether I can get back the money paid by me.
K.P. Unnikrishnan
Bhavnagar, Gujarat
9227962014
www.keralites.net
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