Sunday, 11 September 2016

[www.keralites.net] WE SALUTE YOU RATAN TATA

 

 WE SALUTE YOU, MR.RATAN TATA
यद्यदाचरति श्रेष्ठः तत्तदेवेतरो जनाः
स यत् प्रमाणं कुरुते लोकस्तदनुवर्तते
- भगवद्गीता, कर्म योगMeaning:
Whatever the noble (people) engage in, the rest (of the world) follow. What they set as an example, is imitated by all.
As the Leader of a company behaves, the employees will follow. LOYALTY breeds LOYALTY.
Subject: Ratan Tata's Loyalty to Employees.
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Meeting with H N Srinivas – Senior Executive Vice President, Taj Group of Hotels
He narrated the 26th November 2008 terror attack on Taj Mumbai and there were some important points.
A. Terrorist entry
1. They entered from the Leopold Colaba hotel entrance and also from the northern entrance – spraying indiscriminate bullets on the Taj security personnel and guests in general.
2. Though Taj had a reasonable security – they were surely not equipped to deal with terrorists who were spraying 6 bullets per trigger.
3. The strategy of the terrorists was to throw chunks of RDX in an open area that will explode and burn – creating chaos so that the guests and staff run helter skelter so that the terrorists could kill them. The idea was to create maximum casualties.
4. There were several critical gatherings and functions happening in the hotel on that day – a Bohra wedding, global meet of Unilever CEOs and Board members and 2 other corporate meetings were being held in the hotel – besides the usual crowd.
5. The firing and chaos began at about 8.30 p.m. and the staff including employees on casual and contract basis displayed exemplary presence of mind, courage and sacrifice to protect the guests who were in various halls and conference rooms.
B. Stories of Staff Heroics
1. A young lady guest relation executive with the HLL gathering stopped any of the members going out and volunteered 3 times to go out and get stuff such as ice cubes for whiskey of the guests when the situation outside the hall was very explosives and she could have been easily the target of the bullets
2. Thomas George a captain escorted 54 guests from a back door staircase and when he was going down last he was shot by the terrorists
3. There were 500 emails from various guests narrating heroics of the staff and thanking them for saving their lives
4. In a subsequent function, Ratan Tata broke down in full public view and sobbed saying – "the company belongs to these people". The wife of Thomas George who laid his life saving others said, she and the kids were proud of the man and that she did not know that for 25 years she lived with a man who was so courageous and brave
5. The episode happened on 26th November, a significant part of the hotel was burnt down and destroyed – the hotel was re-opened on 21st December and all the employees of the hotel were paraded in front of the guests
6. It was clearly a saga of extra-ordinary heroics by ordinary people for their organisation and in a way for their country. The sense of duty and service was unprecedented
7. The young lady who protected and looked after the HLL guests was a management trainee and we often speak of juniority and seniority in the organisation. She had no instructions from any supervisor to do what she did
a. She took just 3 minutes to rescue the entire team through the kitchen
b. Cars were organised outside the hotel as per seniority of the members
c. In the peak of the crisis, she stepped out and got the right wine glass for the guest
8. People who exhibited courage included janitors, waiters, directors, artisans and captains – all level of people
C. The Tata Gesture
1. All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed
2. Relief and assistance to all those who were injured and killed
3. The relief and assistance was extended to all those who died at the railway station, surroundings including the "Pav-Bhaji" vendor and the pan shop owners
4. During the time the hotel was closed, the salaries were sent my money order
5. A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help
6. The thoughts and anxieties going on people's mind was constantly tracked and where needed psychological help provided
7. Employee outreach centres were opened where all help, food, water, sanitation, first aid and counselling was provided. 1600 employees were covered by this facility
8. Every employee was assigned to one mentor and it was that person's responsibility to act as a "single window" clearance for any help that the person required
9. Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or getting killed – were affected.
10. The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks
11. Ratan Tata himself asked the families and dependents – as to what they wanted him to do.
12. In a record time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.
13. What is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10K per month for all these people for 6 months.
14. A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several lacs were spent by the Tatas on her to fully recover her
15. New hand carts were provided to several vendors who lost their carts
16. Tata will take responsibility of life education of 46 children of the victims of the terror
17. This was the most trying period in the life of the organisation. Senior managers including Ratan Tata were visiting funeral to funeral over the 3 days that were most horrible
18. The settlement for every deceased member ranged from Rs. 36 to 85 lacs in addition to the following benefits:
a. Full last salary for life for the family and dependents
b. Complete responsibility of education of children and dependents – anywhere in the world
c. Full Medical facility for the whole family and dependents for rest of their life
d. All loans and advances were waived off – irrespective of the amount
e. Counselor for life for each person
D. Epilogue
1. How was such passion created among the employees? How and why did they behave the way they did?
2. The organisation is clear that it is not something that someone can take credit for. It is not some training and development that created such behaviour. If someone suggests that – everyone laughs
3. It has to do with the DNA of the organisation, with the way Tata culture exists and above all with the situation that prevailed that time. The organisation has always been telling that customers and guests are #1 priority
4. The hotel business was started by Jamshedji Tata when he was insulted in one of the British hotels and not allowed to stay there.
5. He created several institutions which later became icons of progress, culture and modernity. IISc is one such institute. He was told by the rulers that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.
6. When the HR function hesitatingly made a very rich proposal to Ratan – he said – do you think we are doing enough?
7. The whole approach was that the organisation would spend several hundred crore in re-building the property – why not spend equally on the employees who gave their life?
We Salute You Mr. Ratan Tata

 
    MANGALORE
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[www.keralites.net] 10 Steps To Quit Smoking

 





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Saturday, 10 September 2016

[www.keralites.net] Blincam is a wearable camera that attaches to eye glasses and allows you to take pictures with a wink/blink of your eye.

 



Blincam is a wearable camera that attaches to eye glasses and allows you to take pictures with a wink/blink of your eye. You will never miss the moment.



https://www.youtube.com/watch?v=CKul4f239z4

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[www.keralites.net] : 11-09-2016 திருச்சி நா.பிரசன்னா-வின் இன்றைய குறுந்தகவல் [1 Attachment]

 





Wait, 
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My Whatsapp Number:   9791714474
என்னுடன் Whatsapp ல் இணைய விரும்புகிறவர்கள் எனக்கு வேண்டுகோள் அனுப்பும்போது       
பெயர்,
இருப்பிடம்,
மொழி
இவற்றை அவசியம் குறிப்பிடவும்
 
 
11-09-2016  திருச்சி நா.பிரசன்னா-வின் இன்றைய குறுந்தகவல்
 
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தூத்துக்குடி  தர்மராஜின்   இன்றைய  செய்தி
 
 
Inline image
 
 
 
திருச்சி நா.பிரசன்னா
Mobile:  9941505431, 9488019015.
iampresanam@yahoo.co.in,  n.prasannam@gmail.com,  
என்னுடைய 4 மொழி படைப்புகளை இந்த இணைப்பில் காண்க
 
      
               
Hindi:   http://www.slideshare.net/nprasannamhindi,        
               
 
My Whatsapp Number:   9791714474                            
My Facebook:  Search: Narayanasamy Prasannam
 


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[www.keralites.net] 11-09-2016 TODAY'S MESSAGE FROM TRICHY PRASANNAN [1 Attachment]

 

N



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My Whatsapp Number:   9791714474
If you want to join my whatsapp contact,
your name,
your place,
your mother tongue
should be mentioned
 
11-09-2016  TODAY'S MESSAGE FROM TRICHY PRASANNAN
 
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regards
Naa Prasannam, Trichy, Tamil Nadu
Mobile: 9488019015.  9941505431,
my slide share site for 4 Languages
Tamil:  http://www.slideshare.net/nprasannamtamil,                
Hindi:   http://www.slideshare.net/nprasannamhindi,                        
 
My Whatsapp Number:   9791714474
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[www.keralites.net] REMEMBERING NEERJA BHANOT

 

REMEMBERING NEERJA BHANOT
"Her loyalties to the passengers of the aircraft in distress will forever be a lasting tribute to the finest qualities of the human spirit".
Ashok Chakra citation:
Remembering NEERJA BHANOT AC (7 September 1963 – 5 September 1986) was a flight attendant for Pan Am, based in Mumbai, India, who was murdered while saving passengers from terrorists on board the hijacked Pan Am Flight 73 on 5 September 1986. Posthumously, she became the youngest recipient of India's highest peacetime military award for bravery, the Ashok Chakra.
Neerja Bhanot was born in Chandigarh, the daughter of Rama Bhanot and Harish Bhanot, a Mumbai-based journalist. She was an alumna of Sacred Heart Senior Secondary School, Chandigarh, Bombay Scottish School and St. Xavier's College, Mumbai. Bhanot had an arranged marriage in March 1985 and joined her husband in the Gulf. However, the marriage turned sour following dowry pressure and she returned to her parents' home in Mumbai within two months. She then applied for a flight attendant job with Pan Am, and upon selection, went to Miami for training as a flight attendant but returned as purser.
Bhanot was the senior flight purser on the ill-fated Pan Am Flight 73, which was hijacked by four heavily armed terrorists after it landed at Karachi at 5 am from Mumbai. PA 73 was en route to Frankfurt and onward to New York City. Bhanot alerted the cockpit crew about the hijack and, as the plane was on the tarmac, the three-member American cockpit crew of pilot, co-pilot and the flight engineer fled from the aircraft. Bhanot, being the senior-most cabin crew member on board, took charge.
The hijackers were part of the terrorist Abu Nidal Organization and were backed by Libya. The terrorists then instructed Bhanot to collect the passports of all the passengers so that they could identify the Americans. Bhanot and the other attendants under her charge hid the passports of the 41 Americans on board – some under a seat and the rest down a rubbish chute.
After 17 hours, the hijackers opened fire and set off explosives. Bhanot opened the emergency door and helped a number of passengers escape. She could have been the first to jump out when she opened the door but she decided not and was shot while shielding three children from a hail of bullets. Bhanot was recognised internationally as "the heroine of the hijack" and is the youngest recipient of the Ashok Chakra Award, India's most prestigious gallantry award for bravery during peace time.
The hijackers, said to be from the Abu Nidal Organisation, were captured by Pakistan, tried, convicted and sentenced to death in 1988. Their sentences were later commuted to life in prison. In 2001, Zayd Hassan Abd Al-Latif Masud Al Safarini, one of the hijackers who shot the passengers, was captured by the FBI in Bangkok after being released by Pakistan. He is currently serving 160-year prison term in Colorado.
Four others were freed from Pakistan's Adyala Jail in January 2008. The FBI announced a $5 million bounty on their heads. In January 2010, Pakistani intelligence officials announced that a drone attack in the North Waziristan tribal region had killed one of the released hijackers, Jamal Saeed Abdul Rahim. His death was never confirmed and he remains on the FBI's Most Wanted Terrorists and Rewards for Justice lists.
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    MANGALORE
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