This Rail Coach, Maintained by Passengers for 10 Years, Is Showing Indian Railways How It's Done
The C3 A/C coach, or the 'Adarsh' coach as it has been aptly name, allows entry only to monthly season ticket (MST) holders. What makes it unique is the fact that all of its passengers follow a voluntary code of conduct that has ensured it a place in the Limca Book of Records for being the first of its kind.
Other than ensuring strict prohibition on consumption of liquor, chewing tobacco and playing cards, the passengers of Adarsh Coach also adhere to cleanliness guidelines, switch off lights during daytime, change seat covers and curtains, conduct regular pest control and take care of small maintenance needs!
Today, with the help of voluntary contributions from regular passengers, 'Adarsh Coach' also maintains a well-equipped first-aid box, a lost-and-found box and a diary containing details of all its commuters (who get free services assisting them not just with buying their monthly season tickets but also with accident insurance cover).
Other than this systematic approach, the coach even has a 'civic director', Priya Tuljapurkar (a television actress), who ensures that the commuters abide by the rules of the coach and have a comfortable, chaos-free journey!
Other than keeping the train clean and comfortable for the passengers, the members of Rail Parishad have joined hands with the commuters to form an informal support system that enriches the life of every passenger. Birthdays, anniversaries and even wedding receptions for the newly married are hosted on the Adarsh Coach.
The NGO is now collaborating with more passengers and various departments of the railways to ensure that other coaches too are kept clean and looked after. Plans to spruce up the ill-maintained Igatpuri station as well as introducing an Adarsh Coach on the Mumbai-Pune Deccan Express are also in the pipeline.
Posted by: Ravi Narasimhan <ravi.narasimhan.in@gmail.com>
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