HPCL senior regional manager (sales) Amitabh Dhar said that the online booking system for a LPG refilling would be made more customer-friendly soon.
He said that KYC formalities need to be complied with only by customers who have more than one connection in their name or the same residential address for more than one connection, those who have obtained a new connection and those who transferred their connections from one place to other.
He said that only one connection of those having multiple connections in their name would be transferred to the name of their legal heirs like wife, son or daughter after their death. The remaining connections would have to be surrendered, he said.
He also said that the online booking system for a LPG refilling would be made more customer-friendly soon.
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