Can you put a price on being nice? The chances are you already have. When you go to a restaurant, do you sometimes tip a little bit more if the serving staff were extra nice/professional/helpful? When you shop somewhere and the assistants are nice (not pushy) and give good advice, you go back next time, right?
Although you cant always equate these experiences to exact amounts, it is easy to see the value in being nice.
Of course, sitting herein frontof my computer it is easy to say these things, and reading them you may well agree, but out in the real world, when we are running at a million miles an hour, it is not always quite so obvious.
Weve all been there, trying to do 5 things at once, only to get an email or take a phone-call from a customer (or potential customer) with a question. Thats when we need to remember the value of being nice.
In actual fact, the value of being nice far outstrips the cost of being nice. If you go out of your way to be helpful the customer will remember it. Whether you reap the benefit of this now or later, either way it will be remembered.
Let me add a small story. This is a true story. In 1998, I (Sherrie Holland)was working at Johns Hopkins as an Administrative Manager. I left my office to go to the ladies room and found one of our medical residents sobbing. I sat and talked with her for a while and tried to give her encouragement.
I sat at my computer and wrote the following, and after printing in a large font, taped it to my wall as a reminder:
It costs nothing to be nice. But the dividends are priceless.
The same can be applied if you are not so helpful, always remember that.
The actual cost of being helpful is zero, or close to it. If you can greet every request, every phonecall and every email in the same positive manner it really does not cost you anything, but the rewards can be immense!
So next time the phone rings or you hear the chime of a new mail arriving, remember the value of being nice, its worth it, I promise!
Kisiki muskuraahaton pe ho nisaar
To offer yourself to someone for smiles,
Kisika Dard mil sake to le udhaar
To share someones grief,
Kisike vaaste ho tere dil mein pyaar
To have love in your heart for someone,
Jeena issi ka naam hai
This is what life is all about.
IST STANZA:
Maana apni jeb se fakeer hain
Granted, we are poor, by the standard of our pockets.
Phir bhi yaaron dil ke ham ameer hain
Even so, we are rich at heart
Mitte jo pyaar ke liye woh zindagi
Perish for love that is Life
Jale bahaar ke liye woh zindagi
Crave for spring that is life,
Kisiko ho na ho hamein to aitbaar
This we believe, though others may not,
Jeena issi kaa naam hai
That this is what life is all about
Rishta dil se dil ke aitbaar ka
Relationship between the heart and the hearts trust,
Zinda hai hameen se naam pyaar ka
The name of love lives on because of us
Ke mar ke bhiKisiko yaad aayenge
Even if we die, we will be remembered by someone
Kisike aansuon mein muskuraayenge
That we will smile through someones tears
Kahega phool har kali se baar baar
A flower will tell a bud, on and on
Jeena issi kaa naam hai
That this is what life is all about
Just listening to it brings a smile to my face, both for the memories it evokes,
and the beauty of the simple lyrics.
Aano bhadra krtavo yantu vishwatah.(- RIG VEDA)
"Let noble thoughts come to me from all directions"
REGARDS
Miss.Shaija Vallikatri Bhaskaran
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