Well, I completed my work in bank and ponder that the manger had taken the corrective methodology instead of preventive methodology. Hence there is a big time chance that the teller would call her manager again
in future and every time the manager
will have to leave his desk, come to the teller point and explain the same procedure to more customers in future which he could have avoided by teaching the procedure to the right person, the teller. This extra work would cause disturbance in his routine work and waste his precious time to complete the jobs
which he has been primarily hired for !!!
This whole situation reminded me of a good quote which says, Give a man a fish and you feed him for the day; Teach a man how to fish and you feed him for a life time And this is why I said earlier, that the teller will ask her manager again (asking for the fish)
because the manager didn't teach to'catch the fish'
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